The daily sequence

A short call, with a human response path behind it.

The routine is deliberately simple. You choose the check-in time and the people. OK Alerts coordinates the sequence.

An ordinary check-in

  1. OK Alerts calls the recipient. The call uses short prompts and keypad responses.
  2. An OK response ends the sequence. No Alert Mate or Backstop receives a routine status report.
  3. A missed response starts a new attempt. A missed call is not automatically treated as an emergency.

When the recipient does not respond

Ordinary Alert Mates are tried first. They decide what they can do: call the recipient, coordinate with another Mate, or say they are unavailable.

By default, the Backstop is the last named person in this path and receives neither routine check-in calls nor early alerts. A recipient can separately approve 30 days of Extended Powers Mode; that temporary mode adds account management, routine activity visibility, and an early urgent observer notice without moving the Backstop into the ordinary Alert Mate sequence.

Important: OK Alerts cannot guarantee that anyone will answer, be nearby, or take a particular action.

What you learn during the test drive

  • What the recipient hears on a normal call.
  • What an ordinary Alert Mate receives after a missed check-in.
  • When the Backstop may be contacted.
  • What the service can and cannot promise.

The demonstration is clearly labeled as a test. It never imitates a 911 call, emergency dispatch, or guaranteed welfare response.

Continue with Alert Mate and Backstop responsibilities, review Safety, or read the frequently asked questions.